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Greetings PAN community. Hoping to find someone that has seen this issue already so that I can move forward with my implementation of Intune Baselines. I have a test group set up in Azure to test the functionality of our endpoints using the Nov Microsoft Intune baseline. Upon applying the Intune baseline policy to the test group, Global Protect fails to make a vpn connection. A window pops up states: "script error" LIne: 8 char: 3 error: Access is denied code: 0 Then at bottom of window asks if you want to continue running scripts.
Regardless of choosing yes or no, another window pops up with "global protect" in top bar but the entire rest of window is blank. While this window is up the GP client says it's still connecting. It looks as if the blank window might be a screen to enter credentials, but it's blank.
I've been in touch with Microsoft and they were not helpful. Offered some areas to check, but so far nothing has worked. Anyone have an idea of what in the Baseline that would stop the vpn login process? Any pointers is greatly appreciated. Also I have seen issues with the Microsoft Defender and globalprotect Intune , so if you are using the defender you may also check that with Microsoft as the permissions of files that the defender and globalprotect use can have discrepancy. Also have you tested with the MFA authentication with only username and password if the issue is still there?
Multi-Factor Authentication paloaltonetworks. Thank you for the response Nikolay. However, I was able to find the "needle in the haystack". After a process of elimination, the IE setting in the Intune Baseline, "Internet Explorer internet zone less privileged sites" setting needed to be set to "ENABLE" so the Okta login page would display dialogue boxes for entering your credentials.
Previously the window would pop up and was blank. Still I think Globalprotect is using your systems configured default web browser that can easily be changed:. In case someone like me just an end user ends up here, I am replying to this thread as I had the same problem and solved it.
I was forced to re-image my laptop for my company to a "modern image". Before and after were both Win10 21H2. I assume Win11 which my laptop was not on the compatible list would have the same problem.
After re-imaging I had the exact problem described here. The "modern image" is Intune controlled. My dilemma was Global Protect is used for my client so I don't have a client laptop image and they wouldn't help me. Very few contractors have Global Protect rights as it is, most use Citrix for access. However, I require it for some of my job functions to be on the client's network.
My company doesn't support Global Protect, so they really weren't going to have experience with this or help much likely. They certainly were not going to change a global setting in Intune that was mentioned in the "needle in a haystack" response for me or for everyone that is in the group of people I am lumped in with.
Changing the default browser doesn't help at all. Global Protect was an older version at first, but the client did give me 5.
The solution was pretty simple. After that, the OKTA browser page opened up to enter my credentials when I connected to the required portal. Perhaps the portal site wouldn't be required because that is not the first thing opened up from a browser, but I added it anyway. I think this would be the same solution for Win Click Accept as Solution to acknowledge that the answer to your question has been provided. The member who gave the solution and all future visitors to this topic will appreciate it!
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